Failure page microdata remote access
Current status
There are currently no known failures.
Report a failure
Are you experiencing a remote access failure? Is the failure not yet reported on this page? Please report this by email: microdata@cbs.nl.
Manuals and Frequently asked questions
Manuals and answers to Frequently asked questions can be found here: Log in to Remote Access.
Previous failures and scheduled maintenance
| Start | Resolved | Reason | Solution |
|---|---|---|---|
| 7 nov 08:00 | 7 nov 09:30 | There was an issue with the SMS service, preventing the receipt of SMS messages. | The issue was resolved by implementing a renewed SSL certificate, restoring the functionality of the SMS service. |
| 21 Jun 13:00 | 22 Jun 03:14 | Hardware failure at our internet provider caused all CBS virtual workstations, including the RA environment, to be unreachable. | Resetting has brought the router back online and restored the internet connection from our data center. |
| 5 Jun 10:45 | 5 Jun 11:15 | Disruption on the SMS service network, resulting in no SMS messages being sent. | Network restarted. |
| 15 Apr 08:00 | 16 Apr 08:00 | The awareness questionnaire was unavailable after the service weekend | Server restarted. |
| 26 Jan 12:09 | 26 Jan 16:15 | The maximum number of concurrent sessions has been reached. It appears that sessions are not automatically closed when a user logs out, leading to some sessions remaining open for more than 72 hours. | The logout process has been improved. When a user logs out, the session is now closed automatically. Additionally, sessions are automatically closed after 72 hours of inactivity. |
| 11 Jan 10:46 | 11 Jan 11:18 | Disruption on the SMS service network. | Network restarted. |
| Start | End | Type of maintenance |
|---|---|---|
| 15 nov 18:00 | 16 nov 20:00 | Maintenance weekend |
| 22 nov 18:00 | 23 nov 20:00 | Optional maintenance weekend |
| 13 dec 18:00 | 14 dec 20:00 | Maintenance weekend |