Business confidence slightly less negative once again

© ANP / Sabine Joosten
There has been another slight improvement in business confidence, which stood at -6.0 at the start of Q2 2024. Sentiment improved in the car trade and repair sector and the transportation and storage sector, in particular. A shortage of staff remains the main obstacle for business owners, who are seeking to improve employment conditions and introduce automation in response. This is reported by Statistics Netherlands (CBS), the Dutch Chamber of Commerce (KvK), the EIB, the Dutch Organisation for Small and Medium-Sized Enterprises (MKB-Nederland) and the Dutch Employers’ Organisation (VNO-NCW) on the basis of the Netherlands Business Survey (COEN).

The data for this survey were collected in April.

Business confidence declined sharply between the end of 2021 and the end of 2022, reaching a low of -22.2. There has been a tentative recovery since then. At the start of Q2 2024, the sentiment indicator rose slightly for the second consecutive quarter. Business confidence remains below the average (-4.1) for the series since 2012, however.

Business confidence
JaarMaandBusiness confidence
2019Jan4.0
2019Apr2.4
2019Jul0.9
2019Oct-4.6
2020Jan-1.6
2020Apr-51.9
2020Jul-22.8
2020Oct-15.9
2021Jan-11.4
2021Apr0.0
2021Jul11.9
2021Oct12.9
2022Jan-0.6
2022Apr-9.9
2022Jul-12.5
2022Oct-22.2
2023Jan-13.2
2023Apr-8.1
2023Jul-8.3
2023Oct-10.1
2024Jan-7.7
2024Apr-6.0
Source: CBS, EIB, KVK, MKB-Nederland, VNO-NCW

Sentiment remains negative in most sectors

Business confidence in most sectors has improved this quarter, but is still negative overall. Confidence has improved fairly strongly in the car trade and repair sector and in the transportation and storage sector. It rose the most in the mining and quarrying sector, after falling the most in the previous quarter; however, this industry is relatively small and thus has a limited effect on the overall figure. Sentiment is the most positive in the culture, sports and recreation sector. It is the most negative in the construction sector and in agriculture, forestry and fisheries.

Business confidence by sector
 April 2024January 2024
Total (excl. financial and utilities companies)-6.0-7.7
Culture, sport and recreation2.8-2.4
Mining and quarrying1.7-28.9
Business services-1.01.6
Information and communication-1.22.3
Transportation and storage-2.6-13.7
Other services-2.8-1.5
Car trade and repair-3.7-21.5
Real estate activities-4.0-8.1
Accommodation and food services-4.6-13.5
Manufacturing-8.3-7.1
Retail trade (excl. cars)-8.7-5.4
Construction-10.2-15.9
Wholesale and commission trade-10.2-8.3
Agriculture, forestry and fisheries-15.1-16.9
Source: CBS, EIB, KVK, MKB-Nederland, VNO-NCW

Labour shortage still the main issue

The labour shortage is still the most frequently cited obstacle for businesses, and was identified by over 36 percent of respondents. For the first time in nearly two years, this share rose slightly compared to the previous quarter. Nevertheless, it is still below the mid-2022 peak, when nearly 48 percent of business owners reported the shortage of labour as an issue. Since then, business owners have increasingly been citing weak demand as an obstacle (nearly 21 percent). The issue of weak demand was mentioned the most frequently in manufacturing, at 27 percent. Entrepreneurs in business services cited staff shortages as an obstacle the most often, at nearly 53 percent. This issue is also affecting nearly half of business owners in the car trade and repair sector and the retail sector.

Main obstacles for business owners
JaarMaandLabour shortage (% of businesses)Weak demand (% of businesses)Shortage of means of production, materials, space (% of businesses)
2019Jan27.09.15.5
2019Apr27.29.35.2
2019Jul28.311.04.2
2019Oct28.011.64.0
2020Jan25.313.93.9
2020Apr11.022.95.4
2020Jul11.228.65.1
2020Oct13.026.24.5
2021Jan11.922.64.8
2021Apr15.219.59.0
2021Jul27.914.715.4
2021Oct37.311.916.9
2022Jan34.211.516.8
2022Apr42.310.323.8
2022Jul47.711.221.8
2022Oct46.613.720.6
2023Jan42.514.515.6
2023Apr40.816.013.3
2023Jul40.616.411.7
2023Oct39.719.79.0
2024Jan35.320.47.0
2024Apr36.520.87.5
Source: CBS, EIB, KVK, MKB-Nederland, VNO-NCW

Improvements in working conditions main response to staff shortage

Nearly 70 percent of business owners report staff shortages. Businesses are responding to this in various ways. Nearly 34 percent say they are improving working conditions (such as giving staff a salary increase). This is the most frequently mentioned approach across almost all sectors. About a quarter of business owners are introducing more automation in response to staff shortages; in manufacturing, almost a third are taking this approach. Just over 12 percent say they are bringing in more labour from abroad. Enterprises in the agriculture, forestry and fisheries sector indicate this the most often, in relative terms. Nearly 17 percent are limiting the goods and services supplied according to the number of staff available. Business owners in the car trade and repair sector and the accommodation and food services sector are particularly likely to mention this solution.

What is the main way1) in which your business is dealing with the shortage fo staff?
 We are making it more attractive to work for us (higher salaries, etc.) (% of businesses)We are introducing more automation (% of businesses)We are limiting our production/services to the number of workers available (% of businesses)We are hiring more workers from abroad (% of businesses)Other (% of businesses)Not applicable (% of businesses)
Total (excl. financial or utilities companies)33.824.716.912.211.730.2
Transportation and storage44.519.7238.61522.6
Car trade and repair41.413.221.99.23.728.5
Business services39.924.815.815.212.125.3
Accommodation and food services37.111.520.417.7732.8
Information and communication34.128.97.112.814.929.8
Retail trade (excl. cars)33.127.57.812.57.736.5
Wholesale and commission trade32.226.49.410.211.634
Mining and quarrying30.926.24.223.314.442
Construction30.524.2324.515.326.3
Real estate activities30.225.57.91.312.943.6
Manufacturing27.332.315.917.411.130.8
Other services26.511.47.36.811.745.3
Culture, sport and recreation25.510.515.81.18.450.8
Agriculture, forestry and fisheries22.623.715.526.89.531.4
Source: CBS, EIB, KVK, MKB-Nederland, VNO-NCW
1) Business owners could choose up to two options