ICT use by companies by sector of industry (SIC 2008) and size of company
Sector of Industry SIC 2008 | Size of company | ICT specialists and users on 31 December Staff working with a computer (in % of total number of employed persons) | ICT specialists and users on 31 December Staff working with internet (in % of total number of employed persons) | ICT specialists and users on 31 December Teleworkers (in % of total number of employed persons) | Companies with external networks Use for sales Sales via external networks (in % of total number of companies) | Companies with external networks Use for sales Turnover value >= 1% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Turnover value >= 2% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Turnover value >= 5% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Turnover value >= 10% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Turnover value >= 25% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Turnover value >= 50% of total turnover (in % of total number of companies) | Companies with external networks Use for purchase Purchase via external networks (in % of total number of companies) | Companies with external networks Use for purchase Purchase value >= 1% of total purchase (in % of total number of companies) | Companies with external networks Use for purchase Purchase value >= 2% of total purchase (in % of total number of companies) | Companies with external networks Use for purchase Purchase value >= 5% of total purchase (in % of total number of companies) | Companies with external networks Use for purchase Purchase value >= 10% of total purchase (in % of total number of companies) | Companies with external networks Use for purchase Purchase value >= 25% of total purchase (in % of total number of companies) | Companies with external networks Use for purchase Purchase value >= 50% of total purchase (in % of total number of companies) | Supply Chain Management (SCM) SCM method used Total use of SCM method (in % of total number of companies) | Supply Chain Management (SCM) SCM method used Via websites (in % of total number of companies) | Supply Chain Management (SCM) SCM method used Via Automated Data Exchange (ADE) (in % of total number of companies) |
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Total | 10 and more employed persons | 66 | 57 | 18 | 25 | 21 | 19 | 17 | 13 | 8 | 5 | 41 | 37 | 33 | 30 | 23 | 14 | 10 | 10 | 8 | 5 |
Total | 10-50 employed persons | 60 | 52 | 16 | 24 | 20 | 18 | 16 | 13 | 7 | 4 | 39 | 35 | 32 | 29 | 23 | 14 | 10 | 8 | 7 | 4 |
Total | 50-250 employed persons | 64 | 55 | 17 | 31 | 25 | 24 | 20 | 18 | 10 | 7 | 46 | 41 | 36 | 32 | 22 | 13 | 9 | 14 | 11 | 10 |
Total | 250 and more employed persons | 70 | 60 | 19 | 34 | 27 | 24 | 22 | 18 | 13 | 9 | 61 | 54 | 48 | 42 | 32 | 17 | 10 | 33 | 26 | 26 |
C Manufacturing | 10 and more employed persons | 53 | 41 | 12 | 29 | 25 | 23 | 21 | 16 | 9 | 6 | 40 | 35 | 31 | 27 | 20 | 10 | 6 | 12 | 9 | 6 |
C Manufacturing | 10-50 employed persons | 45 | 37 | 8 | 27 | 24 | 22 | 20 | 15 | 8 | 5 | 38 | 34 | 31 | 27 | 20 | 10 | 7 | 8 | 7 | 3 |
C Manufacturing | 50-250 employed persons | 56 | 43 | 12 | 33 | 26 | 25 | 23 | 19 | 12 | 9 | 42 | 36 | 29 | 26 | 16 | 9 | 6 | 17 | 10 | 13 |
C Manufacturing | 250 and more employed persons | 56 | 42 | 13 | 42 | 33 | 31 | 30 | 24 | 17 | 11 | 61 | 53 | 45 | 38 | 27 | 13 | 7 | 45 | 32 | 35 |
D-E Public utility, sewerage and waste | 10 and more employed persons | 66 | 61 | 24 | 25 | 20 | 14 | 8 | 7 | 3 | 1 | 35 | 30 | 28 | 22 | 11 | 3 | 2 | 10 | 7 | 7 |
D-E Public utility, sewerage and waste | 10-50 employed persons | 46 | 35 | 8 | 22 | 20 | 15 | 8 | 7 | 3 | 2 | 29 | 26 | 25 | 21 | 13 | 3 | 2 | 7 | 3 | 6 |
D-E Public utility, sewerage and waste | 50-250 employed persons | 57 | 50 | 15 | 27 | 21 | 11 | 9 | 7 | 3 | 1 | 39 | 32 | 25 | 21 | 10 | 4 | 4 | 14 | 14 | 6 |
D-E Public utility, sewerage and waste | 250 and more employed persons | 74 | 71 | 31 | 37 | 20 | 11 | 11 | 3 | 3 | - | 77 | 63 | 63 | 39 | 3 | - | - | 23 | 23 | 23 |
F Construction | 10 and more employed persons | 40 | 38 | 15 | 10 | 7 | 6 | 5 | 4 | 1 | 0 | 32 | 30 | 29 | 25 | 20 | 13 | 7 | 5 | 5 | 1 |
F Construction | 10-50 employed persons | 30 | 27 | 7 | 10 | 7 | 6 | 4 | 3 | 0 | - | 30 | 28 | 27 | 24 | 20 | 13 | 8 | 5 | 5 | - |
F Construction | 50-250 employed persons | 40 | 37 | 11 | 13 | 9 | 9 | 9 | 6 | 2 | 1 | 47 | 41 | 40 | 35 | 22 | 13 | 5 | 7 | 7 | 4 |
F Construction | 250 and more employed persons | 58 | 55 | 31 | 17 | 12 | 12 | 10 | 7 | 4 | 4 | 66 | 57 | 54 | 43 | 35 | 20 | 13 | 27 | 24 | 16 |
G Wholesale and retail trade | 10 and more employed persons | 65 | 51 | 16 | 36 | 28 | 23 | 20 | 17 | 9 | 5 | 48 | 41 | 37 | 35 | 31 | 23 | 18 | 17 | 12 | 11 |
G Wholesale and retail trade | 10-50 employed persons | 70 | 59 | 17 | 34 | 26 | 21 | 19 | 16 | 9 | 5 | 47 | 40 | 36 | 34 | 31 | 22 | 18 | 15 | 11 | 9 |
G Wholesale and retail trade | 50-250 employed persons | 69 | 57 | 18 | 46 | 40 | 37 | 26 | 24 | 12 | 6 | 53 | 47 | 44 | 39 | 34 | 24 | 18 | 21 | 16 | 15 |
G Wholesale and retail trade | 250 and more employed persons | 56 | 38 | 14 | 58 | 43 | 35 | 29 | 24 | 17 | 13 | 71 | 64 | 60 | 56 | 49 | 40 | 32 | 55 | 39 | 50 |
H Transportation and storage | 10 and more employed persons | 49 | 37 | 17 | 34 | 30 | 30 | 29 | 23 | 14 | 10 | 32 | 28 | 24 | 22 | 14 | 5 | 3 | 12 | 10 | 9 |
H Transportation and storage | 10-50 employed persons | 38 | 33 | 9 | 30 | 26 | 26 | 26 | 20 | 11 | 7 | 29 | 27 | 24 | 22 | 14 | 5 | 3 | 7 | 6 | 4 |
H Transportation and storage | 50-250 employed persons | 39 | 30 | 8 | 51 | 44 | 43 | 42 | 38 | 27 | 19 | 39 | 31 | 21 | 18 | 12 | 6 | 2 | 29 | 23 | 26 |
H Transportation and storage | 250 and more employed persons | 60 | 42 | 25 | 64 | 49 | 44 | 42 | 36 | 27 | 18 | 68 | 60 | 47 | 38 | 29 | 13 | 8 | 51 | 43 | 47 |
I Accommodation and food serving | 10 and more employed persons | 34 | 27 | 6 | 29 | 28 | 27 | 22 | 16 | 11 | 6 | 47 | 46 | 43 | 40 | 35 | 21 | 14 | 6 | 6 | 1 |
I Accommodation and food serving | 10-50 employed persons | 33 | 25 | 3 | 26 | 26 | 25 | 20 | 14 | 10 | 6 | 46 | 45 | 42 | 39 | 34 | 19 | 14 | 5 | 5 | - |
I Accommodation and food serving | 50-250 employed persons | 33 | 24 | 3 | 62 | 55 | 54 | 50 | 42 | 19 | 9 | 65 | 59 | 55 | 52 | 46 | 38 | 27 | 18 | 16 | 9 |
I Accommodation and food serving | 250 and more employed persons | 34 | 32 | 14 | 60 | 57 | 57 | 50 | 46 | 18 | 13 | 69 | 69 | 69 | 65 | 58 | 37 | 13 | 40 | 40 | 17 |
J Information and communication | 10 and more employed persons | 96 | 93 | 46 | 31 | 28 | 26 | 24 | 19 | 11 | 7 | 60 | 56 | 51 | 49 | 37 | 24 | 19 | 14 | 13 | 7 |
J Information and communication | 10-50 employed persons | 98 | 94 | 44 | 31 | 28 | 26 | 24 | 18 | 11 | 7 | 58 | 55 | 50 | 48 | 36 | 24 | 19 | 12 | 11 | 6 |
J Information and communication | 50-250 employed persons | 96 | 95 | 49 | 30 | 25 | 22 | 21 | 19 | 7 | 5 | 70 | 64 | 60 | 56 | 40 | 28 | 23 | 16 | 16 | 7 |
J Information and communication | 250 and more employed persons | 96 | 92 | 45 | 56 | 45 | 39 | 38 | 31 | 20 | 18 | 64 | 59 | 52 | 44 | 36 | 24 | 20 | 43 | 40 | 25 |
K Financial services (partly) | 10 and more employed persons | 97 | 87 | 38 | 28 | 26 | 24 | 23 | 17 | 10 | 9 | 41 | 35 | 31 | 29 | 20 | 8 | 4 | 8 | 8 | 7 |
K Financial services (partly) | 10-50 employed persons | 95 | 88 | 33 | 22 | 19 | 16 | 15 | 11 | 6 | 5 | 33 | 28 | 24 | 21 | 14 | 5 | 2 | 5 | 5 | 5 |
K Financial services (partly) | 50-250 employed persons | 99 | 90 | 32 | 39 | 38 | 36 | 34 | 28 | 18 | 14 | 59 | 52 | 49 | 47 | 30 | 16 | 9 | 7 | 7 | 4 |
K Financial services (partly) | 250 and more employed persons | 97 | 87 | 39 | 56 | 56 | 56 | 56 | 44 | 28 | 28 | 64 | 60 | 52 | 52 | 41 | 17 | 13 | 36 | 32 | 32 |
L Renting, buying, selling real estate | 10 and more employed persons | 89 | 82 | 25 | 15 | 12 | 11 | 11 | 9 | 6 | 5 | 41 | 37 | 31 | 25 | 18 | 7 | 4 | 5 | 4 | 2 |
L Renting, buying, selling real estate | 10-50 employed persons | 87 | 80 | 20 | 14 | 12 | 11 | 11 | 10 | 6 | 5 | 39 | 35 | 29 | 24 | 19 | 7 | 4 | 3 | 3 | 1 |
L Renting, buying, selling real estate | 50-250 employed persons | 88 | 86 | 26 | 19 | 13 | 10 | 10 | 5 | 5 | 5 | 50 | 41 | 40 | 32 | 15 | 8 | 6 | 13 | 9 | 7 |
L Renting, buying, selling real estate | 250 and more employed persons | 91 | 80 | 30 | 27 | 15 | 15 | 15 | 15 | 15 | 15 | 60 | 47 | 40 | 33 | 20 | 5 | 5 | 25 | 25 | 7 |
M Other specialised business services | 10 and more employed persons | 92 | 87 | 36 | 18 | 15 | 14 | 13 | 11 | 7 | 5 | 44 | 40 | 36 | 32 | 21 | 11 | 7 | 6 | 6 | 3 |
M Other specialised business services | 10-50 employed persons | 90 | 85 | 30 | 17 | 14 | 14 | 13 | 11 | 7 | 5 | 42 | 39 | 35 | 30 | 21 | 10 | 7 | 5 | 5 | 2 |
M Other specialised business services | 50-250 employed persons | 93 | 86 | 33 | 23 | 17 | 14 | 12 | 10 | 6 | 5 | 51 | 47 | 42 | 39 | 23 | 12 | 7 | 10 | 8 | 7 |
M Other specialised business services | 250 and more employed persons | 93 | 89 | 45 | 18 | 12 | 10 | 10 | 9 | 7 | 2 | 57 | 52 | 50 | 43 | 30 | 19 | 9 | 24 | 20 | 16 |
N Renting and other business support | 10 and more employed persons | 72 | 68 | 13 | 22 | 18 | 17 | 15 | 13 | 8 | 6 | 25 | 24 | 21 | 18 | 14 | 6 | 4 | 6 | 5 | 2 |
N Renting and other business support | 10-50 employed persons | 59 | 55 | 15 | 21 | 18 | 17 | 15 | 13 | 8 | 6 | 23 | 22 | 19 | 17 | 13 | 6 | 3 | 5 | 4 | 2 |
N Renting and other business support | 50-250 employed persons | 68 | 61 | 16 | 21 | 18 | 17 | 16 | 14 | 8 | 5 | 33 | 29 | 25 | 22 | 16 | 7 | 4 | 6 | 5 | 3 |
N Renting and other business support | 250 and more employed persons | 77 | 75 | 12 | 29 | 26 | 25 | 23 | 16 | 13 | 8 | 37 | 35 | 31 | 27 | 20 | 6 | 4 | 15 | 13 | 10 |
Q Health and social work activities | 10 and more employed persons | 66 | 57 | 11 | 10 | 8 | 6 | 6 | 5 | 3 | 2 | 37 | 34 | 31 | 29 | 19 | 10 | 5 | 4 | 3 | 3 |
Q Health and social work activities | 10-50 employed persons | 67 | 54 | 18 | 10 | 7 | 6 | 6 | 4 | 1 | 1 | 30 | 29 | 27 | 26 | 16 | 11 | 5 | 0 | 0 | - |
Q Health and social work activities | 50-250 employed persons | 67 | 57 | 14 | 10 | 7 | 7 | 6 | 5 | 4 | 4 | 42 | 36 | 31 | 28 | 18 | 6 | 4 | 5 | 4 | 3 |
Q Health and social work activities | 250 and more employed persons | 66 | 57 | 10 | 14 | 11 | 9 | 8 | 7 | 5 | 3 | 60 | 51 | 46 | 43 | 31 | 13 | 4 | 18 | 16 | 13 |
Source: CBS. |
Table explanation
This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.
Data available from: 2008.
Status of the figures:
The figures are final.
Changes as of 8 March 2019:
None, this table is discontinued.
When will new figures be published?
Not applicable anymore
Description topics
- ICT specialists and users on 31 December
- ICT stands for information and communication technology.
An ICT specialist is an employee who may specify, design, develop,
install, administer and manage ICT systems, including network management
and conducting evaluations and ICT research, such as a software developer,
system administrator or a 'head IT department'.
An ICT user is an employee using a computer and standard packages (such as
word processing, spreadsheets, databases) and/or office-related software
(such as accounting packages, CAD/CAM packages, SPSS) at work.- Staff working with a computer
- Number of employed persons who work at a computer at least once a week.
- Staff working with internet
- Number of employed persons regularly using a computer with internet
access for their work.
- Teleworkers
- Number of employed persons who regularly, at least half a day a week,
work outside their place of work and have access to the ICT system of the
company. The employed person must have access to files and/or software,
not just email.
- Companies with external networks
- External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.- Use for sales
- Sales via external networks, or online sales, are defined here as sales
of products ordered electronically (excluding hand typed email).
They include sales via the company website (public, generally accessible),
or via non-public systems including Automated Data Exchange (ADE).- Sales via external networks
- Number of companies that use external networks for sales of goods and
services.
- Turnover value >= 1% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 1% or more of the total turnover of the
company.
- Turnover value >= 2% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 2% or more of the total turnover of the
company.
- Turnover value >= 5% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 5% or more of the total turnover of the
company.
- Turnover value >= 10% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 10% or more of the total turnover of the
company.
- Turnover value >= 25% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 25% or more of the total turnover of the
company.
- Turnover value >= 50% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 50% or more of the total turnover of the
company.
- Use for purchase
- Purchases via external networks or electronic shopping is defined here as
placing an order electronically (excluding hand typed email).- Purchase via external networks
- Number of companies that use external networks for the purchase of goods
and services.
- Purchase value >= 1% of total purchase
- Number of companies that purchase products via external networks and the
value of that purchase is 1% or more of the total purchase value of the
company.
- Purchase value >= 2% of total purchase
- Number of companies that purchase products via external networks and the
value of that purchase is 2% or more of the total purchase value of the
company.
- Purchase value >= 5% of total purchase
- Number of companies that purchase products via external networks and the
value of that purchase is 5% or more of the total purchase value of the
company.
- Purchase value >= 10% of total purchase
- Number of companies that purchase products via external networks and the
value of that purchase is 10% or more of the total purchase value of the
company.
- Purchase value >= 25% of total purchase
- Number of companies that purchase products via external networks and the
value of that purchase is 25% or more of the total purchase value of the
company.
- Purchase value >= 50% of total purchase
- Number of companies that purchase products via external networks and the
value of that purchase is 50% or more of the total purchase value of the
company.
- Supply Chain Management (SCM)
- Supply Chain Management is the integration of a company's business and
ICT system with that of its business partners to coordinate the
availability and supply of products/services. This is electronic data
exchange on expected production, stock, demand, supply, product
development etc. and can be done via:
- the internet or another network;
- Automated Data Exchange.
Hand typed emails are excluded.- SCM method used
- Total use of SCM method
- Total number of companies using Supply Chain Management via website (e.g.
of their own company) or via Automated Data Exchange (ADE).
- Via websites
- Companies using SCM for electronic data exchange via websites. These may
be their own websites, that of business partners or web portals.
- Via Automated Data Exchange (ADE)
- Companies using SCM for electronic data exchange via Automated Data
Exchange (ADE). The format is e.g. XML, EDIFACT, etcetera.