ICT use by companies by sector of industry (SIC 2008) and size of company
Sector of Industry SIC 2008 | Size of company | Companies with external networks Use for sales Via Automated Data Exchange (ADE) Sales via non-internet networks (in % of total number of companies) | Companies with external networks Use for sales Via Automated Data Exchange (ADE) Turnover value >= 1% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Via Automated Data Exchange (ADE) Turnover value >= 2% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Via Automated Data Exchange (ADE) Turnover value >= 5% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Via Automated Data Exchange (ADE) Turnover value >= 10% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Via Automated Data Exchange (ADE) Turnover value >= 25% of total turnover (in % of total number of companies) | Companies with external networks Use for sales Via Automated Data Exchange (ADE) Turnover value >= 50% of total turnover (in % of total number of companies) | Companies with software/ICT applications CRM software Storage of customer data (in % of total number of companies) | Companies with software/ICT applications CRM software Analysis of customer data (in % of total number of companies) | Automated Data Exchange (ADE) At least one form of ADE (in % of total number of companies) | Automated Data Exchange (ADE) Order processing with third parties (in % of total number of companies) | Automated Data Exchange (ADE) Sending purchase orders (in % of total number of companies) | Automated Data Exchange (ADE) Receiving electronic invoices (in % of total number of companies) | Automated Data Exchange (ADE) Receiving sales orders (in % of total number of companies) | Automated Data Exchange (ADE) Sending electronic invoices (in % of total number of companies) | Automated Data Exchange (ADE) Product information (in % of total number of companies) | Automated Data Exchange (ADE) Transport documents (in % of total number of companies) | Automated Data Exchange (ADE) Data to/from government (in % of total number of companies) | Supply Chain Management (SCM) SCM method used Via Automated Data Exchange (ADE) (in % of total number of companies) |
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Total | 10 and more employed persons | 7 | 7 | 7 | 6 | 5 | 3 | 2 | 24 | 17 | 77 | 47 | 25 | 28 | 29 | 14 | 34 | 16 | 60 | 5 |
Total | 10-50 employed persons | 6 | 6 | 6 | 5 | 4 | 3 | 2 | 21 | 15 | 76 | 46 | 24 | 28 | 28 | 13 | 34 | 14 | 58 | 4 |
Total | 50-250 employed persons | 12 | 12 | 11 | 10 | 8 | 5 | 4 | 35 | 28 | 84 | 51 | 27 | 27 | 33 | 19 | 32 | 22 | 68 | 10 |
Total | 250 and more employed persons | 16 | 16 | 15 | 14 | 11 | 8 | 6 | 47 | 36 | 91 | 64 | 40 | 38 | 35 | 30 | 38 | 26 | 73 | 26 |
C Manufacturing | 10 and more employed persons | 10 | 10 | 10 | 9 | 7 | 5 | 3 | 25 | 19 | 79 | 49 | 27 | 25 | 36 | 14 | 34 | 22 | 63 | 6 |
C Manufacturing | 10-50 employed persons | 8 | 8 | 8 | 6 | 6 | 3 | 2 | 19 | 14 | 76 | 46 | 26 | 25 | 34 | 10 | 35 | 18 | 62 | 3 |
C Manufacturing | 50-250 employed persons | 15 | 15 | 14 | 13 | 11 | 9 | 6 | 40 | 31 | 86 | 55 | 30 | 23 | 41 | 23 | 33 | 33 | 69 | 13 |
C Manufacturing | 250 and more employed persons | 29 | 29 | 28 | 25 | 19 | 14 | 10 | 57 | 47 | 90 | 66 | 40 | 35 | 47 | 36 | 28 | 41 | 65 | 35 |
D-E Public utility, sewerage and waste | 10 and more employed persons | 5 | 5 | 5 | 5 | 4 | 2 | 1 | 32 | 20 | 80 | 40 | 17 | 26 | 26 | 9 | 32 | 15 | 69 | 7 |
D-E Public utility, sewerage and waste | 10-50 employed persons | 7 | 7 | 7 | 7 | 5 | 2 | 1 | 19 | 13 | 75 | 37 | 11 | 25 | 27 | 9 | 27 | 14 | 62 | 6 |
D-E Public utility, sewerage and waste | 50-250 employed persons | 3 | 3 | 3 | 3 | 3 | 1 | 1 | 47 | 29 | 86 | 33 | 18 | 20 | 22 | 6 | 35 | 13 | 80 | 6 |
D-E Public utility, sewerage and waste | 250 and more employed persons | - | - | - | - | - | - | - | 90 | 54 | 94 | 80 | 67 | 54 | 29 | 9 | 57 | 34 | 89 | 23 |
F Construction | 10 and more employed persons | 1 | 1 | 1 | 1 | 1 | 0 | - | 11 | 6 | 80 | 42 | 27 | 23 | 23 | 3 | 41 | 7 | 61 | 1 |
F Construction | 10-50 employed persons | 1 | 1 | 1 | 1 | 1 | - | - | 9 | 4 | 78 | 42 | 27 | 23 | 23 | 3 | 40 | 6 | 58 | - |
F Construction | 50-250 employed persons | 0 | 0 | - | - | - | - | - | 25 | 17 | 90 | 45 | 30 | 21 | 24 | 4 | 42 | 13 | 83 | 4 |
F Construction | 250 and more employed persons | 8 | 7 | 7 | 7 | 2 | 2 | - | 67 | 39 | 89 | 60 | 44 | 39 | 19 | 9 | 44 | 25 | 74 | 16 |
G Wholesale and retail trade | 10 and more employed persons | 10 | 10 | 9 | 9 | 7 | 5 | 2 | 27 | 21 | 78 | 57 | 35 | 35 | 36 | 23 | 39 | 24 | 58 | 11 |
G Wholesale and retail trade | 10-50 employed persons | 8 | 8 | 8 | 8 | 6 | 4 | 2 | 25 | 19 | 77 | 56 | 33 | 35 | 35 | 21 | 39 | 23 | 58 | 9 |
G Wholesale and retail trade | 50-250 employed persons | 21 | 21 | 18 | 15 | 13 | 6 | 4 | 37 | 33 | 79 | 61 | 42 | 34 | 41 | 31 | 35 | 31 | 55 | 15 |
G Wholesale and retail trade | 250 and more employed persons | 23 | 23 | 21 | 18 | 15 | 9 | 8 | 44 | 43 | 97 | 83 | 66 | 53 | 54 | 46 | 53 | 46 | 73 | 50 |
H Transportation and storage | 10 and more employed persons | 14 | 14 | 14 | 13 | 12 | 8 | 7 | 13 | 9 | 81 | 56 | 17 | 32 | 47 | 11 | 25 | 35 | 65 | 9 |
H Transportation and storage | 10-50 employed persons | 11 | 10 | 10 | 10 | 9 | 6 | 5 | 11 | 7 | 79 | 54 | 14 | 32 | 44 | 9 | 24 | 32 | 63 | 4 |
H Transportation and storage | 50-250 employed persons | 27 | 27 | 27 | 25 | 25 | 17 | 14 | 23 | 19 | 88 | 63 | 27 | 30 | 56 | 18 | 25 | 45 | 76 | 26 |
H Transportation and storage | 250 and more employed persons | 33 | 33 | 32 | 32 | 30 | 24 | 18 | 40 | 25 | 94 | 72 | 47 | 46 | 64 | 31 | 38 | 59 | 77 | 47 |
I Accommodation and food serving | 10 and more employed persons | 3 | 3 | 3 | 2 | 2 | 2 | 0 | 11 | 8 | 62 | 39 | 24 | 23 | 22 | 9 | 35 | 3 | 45 | 1 |
I Accommodation and food serving | 10-50 employed persons | 3 | 3 | 3 | 2 | 2 | 2 | - | 10 | 7 | 61 | 37 | 23 | 22 | 20 | 8 | 35 | 3 | 43 | - |
I Accommodation and food serving | 50-250 employed persons | 14 | 14 | 14 | 13 | 6 | 2 | 2 | 28 | 22 | 85 | 66 | 41 | 43 | 50 | 21 | 41 | 6 | 70 | 9 |
I Accommodation and food serving | 250 and more employed persons | 6 | 6 | 6 | 6 | 6 | - | - | 69 | 55 | 87 | 78 | 52 | 62 | 53 | 29 | 49 | 13 | 61 | 17 |
J Information and communication | 10 and more employed persons | 7 | 7 | 7 | 6 | 5 | 3 | 1 | 53 | 39 | 82 | 50 | 24 | 35 | 30 | 19 | 35 | 13 | 69 | 7 |
J Information and communication | 10-50 employed persons | 7 | 7 | 6 | 6 | 4 | 3 | 1 | 50 | 35 | 81 | 49 | 22 | 34 | 29 | 19 | 34 | 12 | 68 | 6 |
J Information and communication | 50-250 employed persons | 7 | 7 | 5 | 5 | 4 | 2 | 1 | 64 | 56 | 88 | 50 | 30 | 33 | 31 | 18 | 35 | 16 | 74 | 7 |
J Information and communication | 250 and more employed persons | 22 | 22 | 22 | 21 | 20 | 8 | 7 | 71 | 67 | 85 | 65 | 43 | 44 | 46 | 35 | 43 | 19 | 76 | 25 |
K Financial services (partly) | 10 and more employed persons | 10 | 10 | 10 | 9 | 7 | 5 | 5 | 47 | 37 | 80 | 45 | 22 | 30 | 27 | 16 | 35 | 11 | 60 | 7 |
K Financial services (partly) | 10-50 employed persons | 5 | 5 | 5 | 5 | 4 | 3 | 2 | 37 | 29 | 77 | 39 | 19 | 28 | 22 | 13 | 31 | 11 | 57 | 5 |
K Financial services (partly) | 50-250 employed persons | 16 | 16 | 16 | 11 | 10 | 6 | 6 | 67 | 54 | 89 | 51 | 19 | 26 | 32 | 21 | 40 | 10 | 62 | 4 |
K Financial services (partly) | 250 and more employed persons | 38 | 38 | 38 | 33 | 29 | 19 | 19 | 81 | 72 | 84 | 76 | 53 | 59 | 54 | 31 | 58 | 14 | 80 | 32 |
L Renting, buying, selling real estate | 10 and more employed persons | 3 | 3 | 3 | 2 | 1 | 1 | 1 | 35 | 21 | 74 | 34 | 13 | 22 | 15 | 8 | 33 | 5 | 61 | 2 |
L Renting, buying, selling real estate | 10-50 employed persons | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 34 | 21 | 72 | 33 | 11 | 22 | 14 | 8 | 31 | 5 | 59 | 1 |
L Renting, buying, selling real estate | 50-250 employed persons | 2 | 2 | 2 | 2 | 1 | 1 | - | 37 | 20 | 87 | 37 | 14 | 13 | 19 | 5 | 40 | 4 | 73 | 7 |
L Renting, buying, selling real estate | 250 and more employed persons | - | - | - | - | - | - | - | 58 | 15 | 87 | 77 | 50 | 64 | 40 | 15 | 42 | - | 75 | 7 |
M Other specialised business services | 10 and more employed persons | 5 | 5 | 5 | 5 | 4 | 2 | 1 | 35 | 22 | 80 | 43 | 19 | 32 | 23 | 12 | 30 | 11 | 66 | 3 |
M Other specialised business services | 10-50 employed persons | 5 | 5 | 4 | 4 | 3 | 2 | 1 | 33 | 19 | 79 | 43 | 19 | 32 | 23 | 11 | 30 | 10 | 65 | 2 |
M Other specialised business services | 50-250 employed persons | 9 | 9 | 8 | 7 | 5 | 2 | 1 | 47 | 41 | 84 | 44 | 21 | 25 | 26 | 17 | 27 | 19 | 71 | 7 |
M Other specialised business services | 250 and more employed persons | 6 | 6 | 6 | 6 | 6 | 6 | - | 62 | 42 | 92 | 53 | 28 | 39 | 29 | 22 | 42 | 22 | 78 | 16 |
N Renting and other business support | 10 and more employed persons | 4 | 4 | 4 | 4 | 3 | 2 | 1 | 22 | 18 | 74 | 37 | 14 | 23 | 25 | 11 | 27 | 5 | 58 | 2 |
N Renting and other business support | 10-50 employed persons | 4 | 4 | 4 | 4 | 3 | 2 | 1 | 17 | 14 | 71 | 35 | 14 | 21 | 24 | 9 | 28 | 5 | 55 | 2 |
N Renting and other business support | 50-250 employed persons | 5 | 5 | 4 | 4 | 3 | 2 | 1 | 34 | 26 | 80 | 44 | 14 | 31 | 27 | 13 | 24 | 5 | 70 | 3 |
N Renting and other business support | 250 and more employed persons | 8 | 8 | 8 | 6 | 5 | 4 | 4 | 54 | 44 | 91 | 48 | 20 | 32 | 27 | 29 | 28 | 5 | 81 | 10 |
Q Health and social work activities | 10 and more employed persons | 2 | 2 | 2 | 2 | 2 | 1 | 1 | 14 | 10 | 76 | 39 | 12 | 21 | 10 | 22 | 24 | 4 | 50 | 3 |
Q Health and social work activities | 10-50 employed persons | 2 | 2 | 2 | 2 | 2 | 1 | 1 | 12 | 8 | 72 | 37 | 9 | 22 | 10 | 23 | 20 | 2 | 40 | - |
Q Health and social work activities | 50-250 employed persons | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 17 | 13 | 77 | 34 | 9 | 16 | 9 | 17 | 28 | 5 | 63 | 3 |
Q Health and social work activities | 250 and more employed persons | 4 | 4 | 4 | 4 | 3 | 3 | 2 | 20 | 13 | 90 | 57 | 32 | 28 | 13 | 27 | 36 | 9 | 73 | 13 |
Source: CBS. |
Table explanation
This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.
Data available from: 2008.
Status of the figures:
The figures are final.
Changes as of 8 March 2019:
None, this table is discontinued.
When will new figures be published?
Not applicable anymore
Description topics
- Companies with external networks
- External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.- Use for sales
- Sales via external networks, or online sales, are defined here as sales
of products ordered electronically (excluding hand typed email).
They include sales via the company website (public, generally accessible),
or via non-public systems including Automated Data Exchange (ADE).- Via Automated Data Exchange (ADE)
- Via other non-public systems, including Automated Data Exchange (ADE).
- Sales via non-internet networks
- Number of companies that use non-public systems, including Automated Data
Exchange (ADE) to sell goods and services.
- Turnover value >= 1% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 1% or more of the total turnover of the
company.
- Turnover value >= 2% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 2% or more of the total turnover of the
company.
- Turnover value >= 5% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 5% or more of the total turnover of the
company.
- Turnover value >= 10% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 10% or more of the total turnover of the
company.
- Turnover value >= 25% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 25% or more of the total turnover of the
company.
- Turnover value >= 50% of total turnover
- Number of companies that sell products via external networks and where
the value of that turnover is 50% or more of the total turnover of the
company.
- Companies with software/ICT applications
- ICT applications: special software with a limited application (e.g. an
accounting package).- CRM software
- Customer Relationship Management (CRM) software.
CRM software collects, analyses and disseminates company-wide customer
data to increase the sales potential of the organisation, also cross
selling.- Storage of customer data
- Number of companies using CRM software to store/distribute customer data
within the company.
- Analysis of customer data
- Number of companies using CRM software to analyse customer data in order
to optimise the marketing strategies of the company, such as pricing,
selection of distribution channels, promotion etc.
- Automated Data Exchange (ADE)
- Automated Data Exchange is the electronic data exchange between companies
through internet or another network, in an agreed format (e.g. XML,
EDIFACT). Hand typed emails are excluded.- At least one form of ADE
- Total number of companies using one or more Automated Data Exchange (ADE)
applications. A company can apply multiple forms of ADE.
- Order processing with third parties
- Number of companies using ICT systems allowing them to process placed
purchase orders or received sales orders automatically in the ICT systems
of suppliers or of the customers/buyers.
- Sending purchase orders
- Number of companies using Automated Data Exchange to send purchase orders
to suppliers.
- Receiving electronic invoices
- Number of companies using Automated Data Exchange to receive electronic
invoices.
- Receiving sales orders
- Number of companies using Automated Data Exchange to receive sales orders
from customers.
- Sending electronic invoices
- Number of companies using Automated Data Exchange to send electronic
invoices.
- Product information
- Number of companies using Automated Data Exchange to sending or receive
product information (e.g. a catalogue, price list).
- Transport documents
- Number of companies using Automated Data Exchange to send or receive
transport documents (e.g. a consignment note).
- Data to/from government
- Number of companies using Automated Data Exchange to send or receive data
to/from the government (e.g. the tax authority).
- Supply Chain Management (SCM)
- Supply Chain Management is the integration of a company's business and
ICT system with that of its business partners to coordinate the
availability and supply of products/services. This is electronic data
exchange on expected production, stock, demand, supply, product
development etc. and can be done via:
- the internet or another network;
- Automated Data Exchange.
Hand typed emails are excluded.- SCM method used
- Via Automated Data Exchange (ADE)
- Companies using SCM for electronic data exchange via Automated Data
Exchange (ADE). The format is e.g. XML, EDIFACT, etcetera.