A new model for quality management
![](https://cdn.cbs.nl/images/366a4443686f486633704f67436a78307545734234413d3d/900x450.jpg)
This paper explains the OQM model developed by SN, and describes nine applications of the model. The applications vary from large-scale (TQM and process assurance) to small-scale. They demonstrate that the concept of quality areas is both powerful and flexible, and can be used in any domain.
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